Online businesses need to constantly reassess their digital marketing strategies to keep up with the times and make sure their brands remain relevant and up-to-date. It’s common for many marketers to make fundamental errors in their strategies without the constant check on whether they’re on the right track. So,here’s a list of some of the most common online marketing mistakes that even big business owners often commit:
Sending unwanted marketing emails
Some people use their email inboxes to store important messages,news,and letters. So,including people in your email subscription who did not sign for it will only reflect badly on your brand. Unknown senders will only be viewed as a spam or fraud even if they’re actually from legitimate businesses,especially since many of these unwanted emails contain viruses and repetitive ads.
Not knowing your business’ target audience
This is one of the most common and costly mistake marketers make. Along with the right local SEO training,there’s a ton of free analytics you can use no matter what social media platforms your brand chooses. So,you have enough sources to find out who and where your target market is and what exactly they’re looking for in terms of products and services. You can gauge how successful your marketing strategies are depending on how you’re able to engage with your audience through the content you produce.
Not assessing your data properly
All marketing data available to you should serve as your guide to see whether your approaches are actually working,so never ignore them. It can be overwhelming at first,so it’s important to check thoroughly which ones are relevant to your industry. Develop all your marketing strategies based on what the statistics are telling you. There’s no point in trying to adopt a strategy that has been proven to not produce any results at all.
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Many consumers are now constantly glued to their smartphones and tablets,and they use these devices for a number of reasons â to search for information,answer emails,and make an online purchase,among others. As an e-commerce site,do you have the right mobile marketing strategies to reach these growing demographics? Along with the right professional SEO training,here are some ways you can increase your engagement with your mobile customers better for increased sales and following:
Create a Mobile-Friendly Website
This is the first step in any effective mobile marketing strategy â having a responsive website that’s easily accessible in many devices. Without this type of website,your visitor engagement will suffer,causing increased bounce rates. This,of course,will have an effect on both your website traffic and search engine rankings. So,make sure your mobile website is user-friendly and optimized for different screen sizes. To check your website’s mobile-responsivess,use Google’s Mobile-Friendly Test Tool.
Build an Exclusive App
This may sound complex at first,but keep in mind that these apps should simplify your interactions with your customers. For increase repeat transactions,offer some loyalty features such as coupons,vouchers,and stamp cards. These benefits will make your customers feel that your brand values loyalty,allowing you to increase your following. Another feature you can introduce in your app is a referral program.
Have a Chatbox Available 24/7
As mentioned earlier,people are constantly on their digital devices,so as an e-commerce site,you should be able to assist your customers at any time,whether it’s about your products and services or tracking their orders. With a chatbot,you’ll be able to provide support and answer customer queries even when you’re not inside the office. A chatbot is capable of handling thousands of chat inquiries simultaneously,providing increased efficiency.
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There is a lot of uncertainty now that the whole world is facing the threats of the novel coronavirus. No one knows when the curve will be flattened worldwide,though some countries have shown that they have a better response to the pandemic. Despite the current setback,it’s important for your company to prepare for when things eventually return to normal.
While business may not be picking up right now,you shouldn’t stop nurturing leads. Here,Concinnity Limited shares some of the ways to keep business coming despite the outbreak:
Produce Quality and Timely Content
Unless your product or service is essential in the time of COVID-19,you will notice a dip in traffic and leads. That’s not because prospective customers have lost interest in your business; it just so happens that they are more anxious about or interested in everything related to the coronavirus. Position yourself to be their source of information at this time,and encourage them to care about their health.
Keep Content Relevant
It’s good to create content around trending topics,but you’ll also want your content to continue to bring value to your business. This is where the relevance of your topics to your niche comes in. With all news sites talking about the virus,you need to create content that is not just a rehash. Your content should still keep your brand in mind and nurture quality leads by addressing their pain point. The only difference is that now,your content will also consider the unique situation of your consumers due to the pandemic.
You may have been negotiating with potential clients before social distancing was recommended in your area,but while it may take weeks or months for the lockdown to be lifted,you can still keep in touch with your prospects through online means. Never abandon them or ignore their calls during this time. The right way to nurture leads is to always remind them of your presence and of the help you can give.
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